Leading an Effective Service Organization – McSMART Consulting Centre

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Leading an Effective Service Organization

Coaching a Service Team
Overcome Obstacles to Customer Service

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McSMART Consulting Centre

P.O Box 469-00618, Nairobi

+254 720668019, +254 780086167

kamaku@mcsmart.co.ke, cmacharia@mcsmart.co.ke

Testimonial from McSMART Clients

“The Council extends much gratitude to McSmart Consulting Center spearheaded by Paul Kamaku in undertaking capacity assessment of board, staff and key stakeholders in the development of NCK’s Policies, review and Development of Strategic Plan 2019-2022. The Company showed great expertise in capacity assessment of the steering team and eventual review and development of our Strategic Plan 2019-2022 that involved alignment of the plan to National Government BIG Four Agenda, Medium Term Plan (MTP III), SDGs and Africa Agenda 2063.

Edna C. Tallam-Kimaiyo (Mrs.) Chief Executive Officer/Registrar, Nursing Council of Kenya

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Paul shares a light moment at an Inception Report Meeting with Company Board Members and the Senior Management Team.

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McSMART Consulting Centre

P.O Box 469-00618, Nairobi

+254 720668019, +254 780086167

kamaku@mcsmart.co.ke, cmacharia@mcsmart.co.ke

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